News
Plastics Direct have now been awarded ISO 9001:2000
19th January 2010
Confirming the company’s total commitment to delivering the highest standards of customer service and support, Plastics Direct has recently been awarded the coveted ISO 9001:2000 certification. Not content with this major statement of quality, the company are also working towards ISO 14001.
Director Carl Morgan says, “ISO certification is proof that our quality and service standards have been audited and approved at the highest level.”
The ISO 9001 Certificate was presented to Plastics Direct by the British Standards Institution in November 2009, this followed many months of formalising the internal quality assurance operation and customer service systems that were already in place. Carl Morgan stated, “We knew we were doing things right, after all, our successful growth and customer satisfaction feed-back confirmed this. Despite all this we needed to ensure that our good practice, quality systems and record keeping matched the stringent requirements of the ISO inspectors.”
The Plastics Direct policy of on-going improvement, however, continues … and the next Quality Target is ISO 14001.